Brad, Nevin and Andy were wonderful. My husband David was very pleased with their knowledge and professionalism. Their work ethic was excellent. They explained everything as they went. I would have given 5 stars if the sales rep had ordered the correct 2 stage unit which delayed the installation by 1 day. Thank goodness it was not 100 degrees or 25 below zero.
On 09/14/17- Neil a generous technician came to our home to investigate why the air conditioner was not working. He arrived at 8:15 in the evening and stayed until the problem was resolved at 11:15. The people that install these units should be better trained and not over fill the units with the chemicals that keep them running or should I say cause it not to run. Thank you Neil so much for your compassion and understanding.